Services

Faith in Action / Bloomington-Normal, Illinois

Bobbi Hynes, executive director 
  bobbih
@bnfia.org
  410 N. Prairie  
  Bloomington, IL 61701
  

 
hours: MON-THU 9 am to 4 pm
  phone:
309-827-7780
  email:
office@bnfia.org

Š


Ready to ask for help?

To get started, submit the online request form 
or if you prefer, call or email our office.

____________

“Thank you for your services. They mean so much to me. It really helps to have my Faith in Action friend take me to buy groceries. 
God bless you all."
       
June
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Check out our lending library

We now have a small lending library. Please come in to check out any materials at the office. We are also happy to share information on the many resources available in our community to seniors.

 

 

 

 

 


Services we provide 

Services are free of charge to seniors at least 60 years of age and living in Bloomington-Normal. The program staff will make a home visit to determine eligibility.

Once enrolled in the program, care receivers can call the office to schedule services.

See below the guidelines for each of the services: 

Transportation
Shopping
Telephone Reassurance Calls
Friendly Home Visits
Home Repair and Maintenance

See also volunteers and who we are.

 

Transportation

Priority is given to physician and medical related appointments and grocery shopping. Other appointments--for example, banking or the beauty shop appointments--will be taken if volunteers are available.

Transportation is intended for the Bloomington-Normal area only. We cannot transport people confined to a wheelchair; those needing wheelchair transport should contact the Bloomington-Normal Special Services.

Care receivers may call the Faith in Action office at least 3 days before a ride is needed. 

Multiple stops may be allowed if the volunteer is available and willing. Those will be assessed based on individual needs. [top]

Shopping

By calling the FIA office, you can request a volunteer to shop for you or help you on a shopping trip in the Bloomington-Normal area. They also will be happy to unpack your groceries or items if you ask. Shopping trips can be scheduled on a regular basis.
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Telephone Reassurance Calls

Volunteers call on a regular basis to establish an ongoing, friendly relationship. The volunteer contacts you to determine a mutually agreed upon time for the calls.

Medication reminder calls also are available. [top]

Our top caller for 2008!

 

Friendly Home Visits

A volunteer or volunteer team of two is matched with a care
receiver who would like to make new friends. The volunteers
come and visit on a regular basis. You and the volunteers
determine the schedule of visits.
[top]
 

 

Home Repair and Maintenance

 Volunteers can help with small household repairs, yard work, and other small household jobs NOT requiring a permit. Outdoor tasks include raking leaves,  snow shoveling, cleaning gutters, trimming bushes and shrubs. Indoor tasks include light painting, window washing on the first floor, replacing light bulbs and smoke detector batteries, and organizing closets.

At least 7 to 10 days notice is necessary for these tasks. Each request is reviewed and evaluated--requests deemed appropriate will be scheduled.

Care receivers are responsible for the cost of supplies. Tools needed can either be supplied by you or volunteers can bring their own tools. 
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Statistics
 

Over the last 12 months: 

1,756 hour
s of medical transportation assistance

1,138
hours of transportation assistance

460 hours
of grocery shopping assistance

175 hours
of friendly reassurance phone calls

630 hours
of friendly visits

250 hours
home maintenance and household jobs

P O L I C I E S

Bad weather

We cancel services in case of bad weather. We will do our best to inform our care receivers and volunteers in a timely fashion. 
Listen to WJBC 1230AM for details!
If schools are closing, then FIA services will also be canceled. 

Other services

Our goal is to complement and not duplicate existing services in the area. We may refer you to another service if necessary. See the existing community resources list.

Canceling a service?

To cancel an appointment: Please call the office at least 24 hours in advance.